مدیریت کسب و کار چیست؟

مدیریت (اداره کردن) می‌تواند به صورت فرآیند سازمان‌‌دهی مؤثر منابع جهت دستیابی به اهداف تعریف شود. مدیریت کسب و کار، به‌کارگیری این فرآیند در یک سازمان مشخص است. یک مدیر کسب و کار ممکن است دارای سطح وسیعی از مسئولیت باشد که این بستگی به سازمان موردنظر دارد. با این وجود برخی عملکردهای کلی در همه کارهای مدیریتی موجود است که شامل: برنامه‌ریزی، سازمان‌دهی، تعیین کارکنان، جهت‌دهی امور، کنترل و بودجه‌بندی می‌شوند.

 

برنامه‌ریزی

یک مدیر کسب و کار ملزم به برنامه‌ریزی و آماده‌سازی سازمان جهت رسیدن به اهداف مورد نظر است که ممکن است شامل کارهای مختلفی شود از جمله برآورد بودجه، تحقیق بازار و ارائه استراتژی. به طور اساسی این عملکرد نشان‌دهنده محل قرارگیری سازمان، جهت‌گیری آن و چگونگی تأمین منابع است.

 

سازمان‌دهی

زمانی که اهداف تعریف شدند، مدیر کسب و کار مسئولیت‌های مورد نظر را تشخیص داده، افراد را مورد آنالیز قرار می‌دهد و ابزار مورد نیاز را برآورد می‌کند و به تقسیم وظایف می‌پردازد. این مرحله ممکن است شامل بازبینی سازمان، توسعه گروه‌های جدید و یا تعریف مشاغل جدید باشد. هدف ایجاد محیطی بهینه برای عملکرد مؤثر و نتیجه‌بخش است.

 

تعیین کارکنان

پیدا کردن فرد مناسب جهت کارهای مختلف بخش بسیار مهمی از مدیریت کسب و کار است. تعیین مشاغل مورد نیاز، آماده‌سازی تعاریف کارها، انتخاب و آماده‌سازی از جمله بخش‌های مختلف کار یک مدیر است. یک مدیر خوب معیارهایی از قبیل تنوع، اخلاق، سیاست و سایر پارامترهای مورد نیاز برای هر کار را در محیط کسب و کارش تشخیص می‌دهد.

 

جهت‌دهی امور

نکته جالب در مورد جهت‌دهی امور به دست آوردن نقطه بالانس بین کارکنان مورد نیاز و تولید اقتصادی است. این امر شامل تخصیص مناسب منابع و فراهم نمودن سیستم حمایتی است که به مسائل سریعاً پاسخ دهد. یک مدیر کسب و کار لازم است با داشتن شخصیت فردی بالا، به کارکنانش روحیه داده و آن‌ها را جهت دستیابی به اهداف مشترک هدایت کند.

 

کنترل

کنترل عبارت است از ارزیابی کیفیت در تمام مراحل سازمان. یک مدیر با دنبال کردن کارها و مقایسه آن‌ها بر اساس یک نقشه استراتژیک، انحراف از هدف را به حداقل می‌رساند. کنترل امور شامل تحلیل هزینه‌ها، مدیریت اطلاعات، اندازه‌گیری عملکرد و عملکرد به‌موقع است.

 

بودجه‌بندی

دنبال نمودن و بازبینی بودجه یکی از عوامل بسیار بحرانی موفقیت هر مدیر است که اغلب توسط دوره‌های آموزشی مختلف مدیریت کسب و کار مورد تمرکز قرارگرفته و معمولاً شامل فاینانس، محاسبات و نرم‌افزارهای محاسبه بودجه می‌شود.

زمینه اساسی دیگری برای مدیریت کسب و کار شامل آمار، بازاریابی، منابع انسانی و اقتصاد نیز لازم‌اند. همچنین عواملی همچون تصمیم‌گیری، منطق، حل مسئله و مهارت‌های شخصیتی نقش بسیار مهمی در مدیریت کسب و کار بر عهده دارند.

منبع: Westwood College

 

فرهیخته گرامی در صورت تمایل به دریافت مقالات در ایمیلتان، از طریق فرم زیر عضو خبرنامه شوید.

 

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